Miss the call.
Keep the job.

Your customer gets a text back in your business name within seconds. The job lands on your phone written down, ready to book.

  • 21 days free · no card
  • Cancel by text
  • Built & supported in Australia
yourfirm.com.auEnquiriesToday
Enquiries$13,250 in play
  • Sarah MRoof leak · BaysideNew enquiry$2,800
  • Dale RFamily law consultBooked$450
  • Tom HOffice relocation quoteQuote sent$9,200
  • Aisha KFull groom · cavoodleInvoiced$120
  • MitchellBlocked drain · on siteIn progress$680
Missed callstexted back in seconds
Bookingsmade while you work
Invoicesflagged before they rot
Your morningone brief, day sorted

plugs into the tools you already use

Watch it happen

One missed call, start to booked.

The desk doesn’t take messages. It builds jobs.

  1. The call rings out

    You’re on the tools. It goes to voicemail — that’s where jobs usually die.

  2. The desk answers

    In your business name, within seconds.

  3. It’ll sort it out for you

    Asks what the job needs — what, where, when — the way a good office would.

  4. A job lands on your phone, not a message

    Name, suburb, job, timing. One card, ready to quote.

  5. Handed straight to you

    The card hits your phone. You say when — it books it in, or you ring them direct.

Get the demo number

Finish the 30-second check and we hand you the demo line — ring it, hang up, watch your own phone.

The problem

The quiet bits cost you work.

A call missed on the tools. An enquiry sitting overnight. A job never invoiced. Not laziness — just a busy day, adding up to real money.

Why Deskhand

One system, not five tabs.

Catching, booking, invoice-chasing and the morning brief — one desk runs the lot, and there’s nothing new to log into.

Secure by default

Bank-grade auth and row-level isolation. Nothing leaks between businesses, your data stays yours.

TrustDeskhand

Australian built

Built in Australia for Australian service businesses. Direct local support — you talk to the people who build and run your system, not a call centre.

LocalDeskhand

Found on Google

A fast, professional site built to be found by the people searching for what you do — structured for local search from day one.

ReachDeskhand

The system

Two doors, one desk.

The catcher answers your number. Then the same desk wires into your website.

  1. 01Catch & CloseThe missed-call catcher
  2. 02Wired into your websiteWe install it, or you do
Start free
// set up with you

We switch it on for you during a 5-minute call and walk you through it. Cancel by text any time.

Start today · 21 days free

Catch & Close

Missed calls get an instant text back in your business name. The job lands on your phone as one card, the booking link rides the conversation, and forgotten invoices get flagged before the week ends.

Missed callcaught instantly
Text back“Sorry I missed you…”
Bookedcustomer picks a time
Same desk · second door

Wired into your website

We wire the catcher into the site you already have — we can install it, or you drop it in yourself. Web enquiries hit the same line as your calls: answered in seconds, written down, booked automatically.

poshpaws.com.au
ST KILDA DOG GROOMING · 7 DAYSLooking sharp by Saturday.Book a groomenquiry caught · texted back · booked

By the numbers

Built to win the work you’re missing.

Speed wins jobs. Deskhand answers, books, and follows up the moment the phone rings.

<60sto first reply

Every enquiry gets an instant acknowledgement, while your competitors are still checking voicemail.

1pipeline for everything

Web enquiries, missed calls, and texts land in the same list — nothing slips past you.

24/7always answering

Your business responds, books, and follows up around the clock, even when you can’t.


We’re onboarding our founding clients now. No borrowed logos, no invented quotes — the first reviews on this page will be real ones.

Founding-client spots openDirect line to the people who build and run your system
built · run · answered in australia
Claim a founding spot

Industries

Built around your industry.

We started with trades, but the desk runs any local service business. Pick yours.

plumbers · sparkies · builders · landscapers
Missed-call text-back

“Sorry I missed you — what’s the job?” goes out before they dial your competitor.

After-hours emergency triage

Emergency keywords get escalated to your mobile; everything else books in for tomorrow.

Bookings & night-before reminders

Customers pick a time and get reminded, so you don’t drive to no-shows.

Forgotten-invoice sweep

Finished jobs with no invoice get flagged to you before the week ends.

Same engine underneath — we tailor the wording, hours, and triggers to your business, and build custom workflows where your industry needs them.

21 days free · no card · cancel by text

The next missed call
doesn’t have to be missed.

We switch it on for you during a 5-minute call. If it doesn’t catch work you’d have lost, cancel with a text.

Pricing

Free for 21 days. Then one flat plan.

No card to start, cancel by text. If it doesn’t catch work you’d have missed, don’t keep it.

Catch & Close
$0for the first 21 days
then $199/monthSee if it fits — 30 secondsThree quick questions first. If it’s not for you, we’ll say so.
  • Missed-call text-back in your business name
  • Every enquiry lands as one job card
  • Booking link rides the conversation
  • Forgotten invoices flagged before the week ends
  • Daily morning brief by text
  • Quiet enquiries get followed up, not forgotten

Prices in AUD. Want the website handled too? That’s the add-on — $100/month plus a one-time build, and it stays yours. Ask about it.

Contact

Talk to a human.

No call centres, no sales scripts. You speak to the people who build and run your system.

The honest answers.

Do I need to be technical?

No. We switch it on for you during a 5-minute call, then it runs itself. Everything comes to you by text on the phone you already carry. No code, no plugins, no IT, nothing new to learn.

Is this only for tradies?

No. We started with trades, so the rough edges are already worn off — but the same system runs any local service business: legal, accounting, health and beauty, pet services, removals, and more. The automation is tailored to your industry during setup.

What does it cost?

Catch & Close is 21 days free with no card, then $199/month, cancel by text. The website is the optional add-on: a one-time build plus $100/month hosting and support.

What is Catch & Close?

The missed-call catcher and job-ready enquiry desk. Missed calls and web enquiries get a text back in your business name within seconds, the job lands on your phone written down, your booking link rides the conversation, forgotten invoices get flagged, and a morning brief tells you what's on.

Is my data safe?

Yes. Secure by default with row-level isolation between businesses, and you own your data. Nothing is shared between businesses.